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  • General
    • Startup Type: Automatic
  • LogOn
    • Set the account to the same account the eRecruiter IIS application pools are executed with.
  • Recovery:
    • First failure: Restart the Service
    • Second failure: Restart the Service
    • Subsequent failures: Restart the Service

 

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Proxy Configuration

If you using a proxy server to connect to the internet, in some cases the eRecruiter Media Service isn't able to establish a outgoing connection. Therefor you get an error message like "Failed to add HTML: Page load timed out.; Gecko engine hit an error that it was unable to recover from. Possible causes: XULRunner folder is corrupt or is from another version of ABCpdf." To solve this problem you can add the default proxy adress to the Media Service config file (ePunkt.FileServer.exe.config).

Here's an example configuration for a proxy server with the ip adress "192.168.1.100" and port "3128":

Code Block
languagexml
titleProxy Configuration Media Service
<?xml version="1.0"?>
<configuration>
  <startup>
    <supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.6.1"/>
  </startup>
  <system.net>
        <defaultProxy>
          <proxy
            proxyaddress="http://192.168.1.100:3128"
            bypassonlocal="true"
          />
        </defaultProxy>
    </system.net>
</configuration>